MaxProf - Notice history

All systems operational

Network & Broadband Connections - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Hosted IP PABX Telephone System - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

VPN Connection - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

AP System - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

MS Exchange Sever / Outlook Server - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Pumba Server / Invoice Trace - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

MXEMC Data Server - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

MXNAS Server - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

MaxProf Website (maxprof.co.za) - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

MS Office365 Applications - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Third Party: QuickBooks → QuickBooks Desktop → United Kingdom - Operational

Third Party: QuickBooks → QuickBooks Online → United Kingdom - Operational

Notice history

Feb 2024

Fibre connectivity down in Moreleta Park
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Fiber issue restored. All networks operational.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Durban internet lines down
  • Resolved
    Resolved

    This incident has been resolved. The cable that was cut has been replaced by Dino (IPS).

  • Identified
    Identified

    Port status at client end are picking up GBE1 alarm on router.

  • Investigating
    Investigating

    Internet line currently offline at Durban office. We are currently investigating this incident.

Jan 2024

Telephone lines offline - Durban
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Updated the public IP address issue on hosted PABX. Update firmware and reboot systems.

  • Resolved
    Resolved

    This incident has been resolved.

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024

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