MaxProf - Servers offline due to power outage – Incident details

All systems operational

Servers offline due to power outage

Resolved
Major outage
Started 19 days agoLasted about 11 hours

Affected

Network & Broadband Connections

Major outage from 6:20 AM to 5:27 PM

Hosted IP PABX Telephone System

Major outage from 6:20 AM to 5:27 PM

VPN Connection

Major outage from 6:20 AM to 5:27 PM

AP System

Major outage from 6:20 AM to 5:27 PM

Pumba Server / Invoice Trace

Major outage from 6:20 AM to 5:27 PM

MXEMC Data Server

Major outage from 6:20 AM to 5:27 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. a power failure in the server room caused the outage. all servers and VPN connection has been restored.

  • Investigating
    Investigating
    We are currently investigating this incident.